Refunds and Returns
All Magna-Tiles® products orders from our official Amazon Valtech Magna-Tiles storefront at www.amazon.com/shops/magnatiles are fulfilled by Amazon. Listings are displayed with the Fulfillment by Amazon logo and our Valtech Magna-Tiles® logo, so you know that packing, delivery, customer service and returns are all handled by Amazon. Amazon's world-class customer service team manages customer inquiries, refunds and returns for these orders.
Amazon’s online Returns Center provides you with help pages and details about how to contact Amazon. Please go to Your Account >> Your Orders.
If you have purchased Magna-Tiles® products from an authorized Valtech Magna-Tiles retailer, please check with your store about their return policy.
For all other comments, questions or concerns, please contact us.