Frequently Asked Questions

Family-owned for over 20 years, we provide magnetic children’s toys that make learning and playtime fun and educational. Curious youngsters can develop spatial, tactile, and recognition skills, while older kids can grow their STEM skills as they click their creations together. From learning letters in the classroom to building fortresses at home, Magna-Tiles® and Magna-Qubix® bring imagination to life.

Here are a few of the questions we get the most. If you don’t see what’s on your mind, reach out to us anytime on phone or email.

Building Set Basics

Our playsets engage adults and kids alike. Each STEM building set is durably made to stand up to hours of hands-on construction.

What ages are Magna-Tiles® right for?

Great for children with little hands and older kids with big imaginations, our sets are ideal for ages three and up. Children of all ages – and adults – love using their imaginations to build with Magna-Tiles®.

What makes Magna-Tiles® different from other magnetic building sets?

There are plenty of imitators, but only Magna-Tiles® are the original, premium magnetic building sets. Our magnetic shapes are made with the highest quality materials to ensure long-lasting, vivid colors, plus powerful ceramic or rotating Rare Earth Neodymium magnets that make a distinctive “click” when joined together. When you hear that sound, you know you’re using Magna-Tiles®!

Because safety is our top priority, Magna-Tiles® products undergo ongoing safety tests. For your peace of mind, each piece is made with BPA-free MABS plastic and contains stainless steel rivets and crisscross lattice. The crisscross lattice provides even strength across each piece so if accidentally stepped on or dropped, the product won’t break.

How long will my Magna-Tiles® set last?

Our magnetic children’s toys are built to last for years to come. Magna-Tiles® and Magna-Qubix® magnetic shapes feature a durable sonic-welded design and high-quality materials for everyday play. If damage occurs during normal use, please let us know by photographing any broken pieces and sending them to [email protected]. A representative will be happy to assist you regarding damaged pieces.

However, Magna-Tiles® magnetic blocks are not meant for rough play – we advise against kicking, throwing, or stepping on your shapes. Each magnetic tile is tough enough to withstand toppling towers and all sorts of challenging builds, but excessive outside force may lead to damage over time.

What makes Magna-Tiles® educational?

Magna-Tiles® and Magna-Qubix® fuse math, science, and creativity. When children create, experiment, and build with our magnetic building sets, they build essential spatial and tactile skills, plus math, science, and other fundamentals.

How are Magna-Tiles® and Magna-Qubix® used in the classroom?

Teachers always find new ways to use our sets as educational tools. Magnetic shapes are great for teaching letters, numbers, colors, matching, pattern recognition, mathematical concepts, basic geometry, and more, as well as a host of STEM-related activities. They can also help kids learn how to collaborate, solve problems, and strategize. To find exciting new ideas for hands-on learning, visit our activity downloads.

How big is each magnetic shape?

Magna-Tiles® have a 3-in. base measurement. Magna-Qubix® measure approximately 1 in. x 1 in. They’re the perfect size for smaller hands to grip and help children master fine motor skills, like picking up and placing shapes.

Are Magna-Tiles® and Magna-Qubix® compatible?

Because they contain magnets, all our building sets are compatible for expansive creation possibilities. For example, Magna-Qubix are smaller, thus they are used more as “decorative” pieces such as ornaments on a tree, or polka dots on a ladybug, or legs for a Magna-Tiles table, etc.

Is my set compatible with other building sets?

Our construction sets are magnetic, allowing use with many other building sets on the market. However, they may not hold together as well with sets from other brands. Because we use high-quality magnets, Magna-Tiles® and Magna-Qubix® join together with a satisfying click to hold strong through play and learning activities.

Where can I find Magna-Tiles® on social media?

We love sharing ideas and inspiration on social media. You can find Magna-Tiles® on the following platforms:

We can’t wait to see what you and your kids create with our magnetic shapes. To share, hashtag your posts with #magnatiles, #magnaqubix, or #storeandplay.

For even more ways to get creative, be sure to check out our blog. We share regular updates with all kinds of ways to learn and have fun with Magna-Tiles® magnetic construction sets.

Putting Safety First

Safety is our top priority. Crafted with your child in mind, our building sets meet and/or exceed all applicable safety standards.

Are Magna-Tiles® safe for my child or classroom?

Yes. You’ll find a Magna-Tiles® stamp on each tile that represents our commitment to earning your trust with safe, high-quality magnetic shapes. All our products comply with U.S., E.U., and other international safety regulations, and we exceed all requirements for testing and product safety.

To ensure the safest play, adult supervision is recommended – especially for infants, toddlers, and preschool-aged children who may put tiles or blocks into their mouths. We encourage parents to check their Magna-Tiles (and any other toys) often for loose or broken parts. Again, if tiles are found to be damaged, share images to [email protected] for assistance.

What are Magna-Tiles® and Magna-Qubix® made of?

Our sets are made with food-grade MABS plastic that is free of BPA, phthalates, latex, and toxic materials. We’ve used this high-quality material since 1997 due to its durability and safety, as well as its glossy finish and vibrant, eye-catching colors.

All Magna-Tiles® and Magna-Qubix® are tested by U.S. Consumer Product Safety Commission (CPSC) accredited laboratories and meet or exceed all toy safety laws wherever they’re sold.

What types of magnets are used in Magna-Tiles® and Magna-Qubix®?

Magna-Tiles® are crafted with ceramic magnets, while Magna-Qubix® are made with rare earth neodymium magnets. Our ceramic (ferrite) magnets guard against corrosion and demagnetization to ensure lasting strength.

Please be aware that exposure to extremely high temperatures (480 degrees Fahrenheit or above) will reduce the strength of ceramic magnets. These magnets will not regain strength, even after cooled.

Note: In the event of magnet inhalation or ingestion, medical treatment should be sought immediately. Call 9-1-1 as soon as possible if your child inhales or swallows a magnet.

Are Magna-Tiles® compliant with the Consumer Product Safety Improvement Act (CPSIA)?

Yes, Magna-Tiles® products are compliant with all CPSIA regulations, including lead levels.  Comprehensive safety testing has been a top priority for our company since it’s founding, and we strive to comply with all U.S. consumer product safety regulations. While the future may bring new standards and legal requirements, we’re committed to meeting and exceeding all expectations for quality and safety so parents and educators can choose Magna-Tiles® and Magna-Qubix® construction sets with confidence.

Where are Magna-Tiles® and Magna-Qubix® made?

Magna-Tiles® are made in Indonesia, China, and the Philippines, and Magna-Qubix® are made in the Philippines.

Using and Caring For Your Playsets

How can you make the most of your Magna-Tiles® products? It’s simple! Just follow these easy guidelines for use, cleaning, and general care.

Is an instruction guide included?

As open-ended toys that encourage creative play, our sets don’t come with instructions. However, we do offer ideas, activities, and lesson plans on our website and post daily inspirations on our Facebook and Instagram. Parents and teachers will also find a host of ideas for builders at all stages in Magna-Tiles® Play Book: Inspiring Creativity, which is available in paperback and digital download formats. Be sure to follow us @magnatiles to check out all the best #magnatiles moments!

Are Magna-Tiles® and Magna-Qubix® waterproof?

No, our sets are not waterproof and should not be submerged, held under running water, or used in a pool or other body of water. If water gets inside the pieces, we recommend standing them up against a wall to help them drain and dry.

Don’t worry – there’s no safety risk in getting your magnetic tiles wet. Just be aware that immersing them in water could result in mold, mildew, or rust.

What’s the best way to clean Magna-Tiles® and Magna-Qubix®?

Simply wipe them down with a damp, soapy cloth or a kid-friendly cleaner – we don’t recommend using harsh cleaners or other ingredients that might degrade the plastic material over time.

Using large quantities of magnetic shapes for your school, camp, or other organization? Simply rotate batches every 72 hours before re-use.

How should I store Magna-Tiles®?

Take good care of your Magna-Tiles® and Magna-Qubix®, and you’ll be able to enjoy them for years to come. We suggest storing your magnetic construction sets in a dry place away from heat sources. We recommend ensuring that Magna-Tiles are put away and off the floor when not being used. This especially goes if there are children younger than 3 present in the house.

The best storage solutions for your Magna-Tiles® depends on how many sets you need to store. Our Magna-Tiles® Storage Bin & Interactive Play-Mat offers a great way to keep your magnetic tiles secure when not in use and can be used for imaginative play as well. Other storage ideas include clear storage bins and woven baskets.

Ordering Magna-Tiles® and Magna-Qubix®

Whether you prefer to shop in-person or online, it’s easy to find Magna-Tiles® products. Here’s how.

Where can I buy Magna-Tiles® besides Magna-Tiles.com?

You’ll find Magna-Tiles® magnetic tiles and blocks sold at independent toy stores, large chains, gift shops, and more in the U.S. and around the world! To buy Magna-Tiles® near you, check out our store locator or contact us to submit a purchase order.

With worldwide availability, it’s easy to start or expand your collection. Our magnetic children’s toys are found on Amazon as well as at Target, Barnes & Noble, and other retail locations.

Do Magna-Tiles® ship internationally?

Unfortunately, we do not currently ship orders outside the U.S. and Canada. However, you’ll find Magna-Tiles® and Magna-Qubix® in stores across the globe. Need help finding magnetic shapes in your country? Email i[email protected], let us know where you live, and we’ll do our best to make your Magna-Tiles® dreams come true!

Where is my order?

Learning and play are on the way! We send every magnatiles.com customer a tracking number via email as soon as their order ships. Simply visit your local courier’s website for status updates and anticipated arrival dates. Please note that it make take up to 24 hours for your tracking number to become visible on the courier’s site after your email arrives.

My order hasn’t shipped because it contains a pre-order. What should I do?

Some items are available for preorder ahead of the date they will be available for shipping; these items will be clearly marked in your cart during checkout. However, because we ship all orders as a whole, you will receive any in-stock items when your pre-ordered product becomes available.

If you would like to receive in-stock orders sooner, please let us know – we’ll be happy to help!

When will I receive my order?

Magna-Tiles® processes and ships orders Monday through Friday by 3:00 p.m. CST. Please note that we do not ship on Saturdays, Sundays, or holidays at this time. Most items ship within one business day of successful payment processing.

How much does shipping cost?

Shipping costs for orders within the U.S. and Canada are based on the weight of your package and the distance it will travel.

We offer free shipping for U.S. orders over $60 (not including tax and after any promotional codes are redeemed).

Can I cancel or change my Magna-Tiles® shop order?

We know how excited customers are to receive their magnetic construction sets, so we strive to fulfill each order as quickly as possible. If you need to make a change to or cancel your order, please contact us as soon as possible. We are unable to process changes in the delivery address or cancel or modify orders that have been sent to our warehouse for packing.

Need to return an order or place a new one? Simply reach out to our team for assistance.

Can I return an order?

Returning a magnatiles.com order is easy! We are happy to accept returns within 90 days of receipt as long as the product is in new and unused condition and with its original packaging. Simply send an email to [email protected] or call 708-246-7209. We’ll even provide a prepaid return label to make the process easy.

For products purchased through authorized representatives, please contact the retailer directly.

To learn more about returns, please see our return policy.

How can I share my feedback?

Magna-Tiles® and Magna-Qubix® are always evolving to accommodate bigger builds, cooler projects, and growing imaginations. If you have an idea for making our products better or creating new ones, let us know! We’re always eager to hear your suggestions for our current toys and those in development.

How do I become a Magna-Tiles® retailer?

Our retailers share our commitment to quality, safety, and open-ended creative play. When you partner with us, our team will help you choose the best products for your shop, so you can share the educational fun of Magna-Tiles® and Magna-Qubix® with your customers. Ready to get started? Fill out our wholesale application today.

Influencer Marketing Program

Did you know you could earn commissions by sharing links to Magna-Tiles® products on your website or blog? Here’s everything you need to know!

Why should I partner with Magna-Tiles®?

It’s a great way to earn extra money by sharing products you use and believe in. If your audience is interested in open-ended toys, hands-on learning, homeschooling, STEM activities, or creative play, your website or blog is a great fit for our program.

Some other reasons to come play with Magna-Tiles® include:

  • Products that appeal to just about everyone, from age 3 to adults
  • A diverse, enthusiastic group of customers that include millions of parents, grandparents, educators, caregivers, and more
  • Commitment to the quality and safety of our products and making toys you can trust

How do I join the Magna-Tiles® team?

It couldn’t be easier! To join our influencer marketing program, just complete an application and wait for approval. Then, post a magnatiles.com link on your site. When your readers visit Magna-Tiles® via your links, you’ll receive a commission for sales.

With just one “click” sign up for Magna-Tiles® email updates, inspirations and special offers!