We sincerely hope that you enjoy your purchase; however, if you would like to return your items, we will gladly help you with the process. Only items purchased from www.magnatiles.com with original receipt will be considered for refund or exchange. If you purchased a product from an authorized Magna-Tiles® retailer, please contact that retailer for assistance with your refund.
Please review the guidelines below prior to your return to ensure that your items are eligible for a return/refund.
Return Guidelines: Unopened Sets
Return Guidelines: Opened Sets
Replacement of Damaged Items
For returns or support with the replacement of a broken/defective product purchased from www.magnatiles.com, please contact us at [email protected] or call us at 708-246-7209 so we can assist.
Refunds
Refunds will be credited to your account within 10 business days from the date the return is received. To process your refund, please mail your item(s) to our warehouse at:
MVW Holdings dba Magna-Tiles
1347 Enterprise Drive
Romeoville, IL 60446